Built for support teams

Modax Support Suite gives you a professional ticketing system without the complexity.

📝

Branded portal for your customers to create tickets, track progress, and view history.

👤

Support agents manage the queue, reply to tickets, and collaborate with the team.

⚙️

Configure users, roles, branding, and workspace settings from a single dashboard.

📋

Assign tickets to agents. Track ownership and handoffs.

📬

Filter by status, priority, and assignee. Never lose track of open work.

⏱️

Prioritize tickets by age and SLA. Surface what needs attention.

📊

Ticket aging, product distribution, severity reports. Export when you need it.

🏢

Each company gets its own isolated workspace with a custom subdomain.

🔗

Link tickets to work items. Sync status and keep engineering aligned.