Choose the workspace that fits your support operation
Start with a free trial. No heavy setup. Grow with your team when you're ready.
Support that scales with you Start with a free trial No setup fee
All prices in USD.
Starter
For small teams getting started
$19 per agent / month
- ✓ Launch your first customer portal
- ✓ Support tickets in one shared workspace
- ✓ Basic queue and reporting
- ✓ Up to 5 support seats (you + team)
- ✓ Up to 10 customer accounts
Most Popular
Pro
For growing support teams
$39 per agent / month
- ✓ Multi-customer support operations
- ✓ Agent queue and SLA visibility
- ✓ Advanced reporting and branding
- ✓ Up to 15 support seats
- ✓ Up to 50 customer accounts
Enterprise
For larger operations with complex workflows
Talk to Sales
Custom onboarding, advanced controls, and multi-team support.
- ✓ Scaled support across complex teams
- ✓ Advanced controls, integrations, and API
- ✓ Priority onboarding and support
- ✓ 50+ support seats
- ✓ Unlimited customer accounts
All plans include a 14-day free trial. No credit card required to start.
Frequently asked questions
- Can I start with a trial?
- Yes. All plans include a 14-day free trial. No credit card required to start. You can upgrade at any time during your trial.
- Can I upgrade later?
- Yes. You can upgrade anytime as your team grows. Changes take effect immediately.
- Do you charge per user or per agent?
- Pricing is per agent (seat). Each plan includes a set number of team members. Enterprise plans scale for larger teams.
- Can we use our own customer support workflow?
- Yes. Modax Support Suite adapts to your workflow. You control ticket routing, queues, and reporting.