Privacy Policy - Modax Support Suite

1. Introduction

Modax Support Suite is operated by Modax Consulting Inc. (Canada), Modax Consulting LLC (USA), Modax Consulting Ltd. (UK) (collectively, "Modax" or "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our support portal and related services.

2. Information We Collect

We collect information you provide directly (e.g. email, name, support ticket content), usage data, and technical information necessary to operate and secure the service.

3. How We Use Your Information

We use your information to provide, maintain, and improve our services; to process support requests; to communicate with you; and to comply with legal obligations.

4. Data Security and Retention

We implement appropriate technical and organizational measures to protect your data. Data is retained as necessary to provide our services and as required by law.

5. Jurisdiction and Applicable Law

We operate in Canada, the United States, and the United Kingdom. Depending on your location and the entity with which you contract, Canadian, US, or UK data protection and privacy laws may apply. We comply with applicable local laws in each jurisdiction.

6. Contact

For privacy-related questions, contact us at info@modaxerp.com.